Nintendo Formally Apologises For Joy-Con Drift

Nintendo Formally Apologises For Joy-Con Drift

Nintendo has made a formal apology for Joy-Con drift issues frequently experienced with the Nintendo Switch’s controllers, although is unable to provide further comment due to the problem being the subject of a current class-action lawsuit. The apology was made during Nintendo’s latest financial Q&A. “Regarding the Joy-Con, we apologize for any trouble caused to our customers,” said Shuntaro Furukawa, the company’s president, as reported by Kotaku. “We are continuing to aim to improve our products, but as the Joy-Con is the subject of a class-action lawsuit in the United States and this is still a pending issue, we would like to refrain from responding about any specific actions.” Joy-Con drift has been an issue hounding Nintendo Switch users for three years and counting. Since the console launched many players have found that their analogue sticks ‘drift’, meaning movement can be seen on-screen even when you are not touching the sticks at all. Last year Nintendo began to offer Joy-Con repairs for free and refunded those who had paid in previous years, but regardless it is still a huge issue in 2020. Last year US law firm Chimicles Schwartz Kriner & Donaldson-Smith filed a class action lawsuit against Nintendo, stating that the Joy-Cons violate "various consumer protection statutes as well as various warranty and common law claims." It’s angled against not just the standard Joy-Cons, but the analogue sticks on the Switch Lite, too.
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